More

Impact

Satisfaction

Capacity

Satisfaction

for your

User Experience

Users

UX-Activities

Stakeholder

Do you lack the capacity to really enjoy the benefits of a good UX?

You know the importance of user experience and how relevant good UX is for great digital products. But you need more capacity than you have to get UX right? we actively support you and bring more calm and efficiency to development through a structured approach.

Is the trust of your stakeholders fading and you users are unhappy?

Are your users frustrated because they don't feel sufficiently understood? Your stakeholders are constantly coming up with new requirements and requests from their internal perspective - we help you to steer the requirements of stakeholders and users in an orderly fashion. We are at your side to present the advantages of new features or changes in a well-founded manner.

Our part in your UX project

Hands-on UX strategy and design

We don't work in secret or are an ominous black box. Our UX experts complement your team exactly as you need them to. We provide hands-on support with UX strategy, conception and design. We set ourselves up in the way that best suits your case to give your UX activities more capacity.

UX Coaching & Training

We help you build and improve your team. As UX coaches, our experts play an active role in building knowledge. Naturally in line with your team's UX maturity level. This is how we help your UX to have more impact.

UX Reviews & Benchmarks

Our cross-industry expertise is the ideal starting point for an initial, more detailed look at your product. We help you to evaluate your UX from an expert's perspective and identify potential, e.g. for more efficiency for your users.

What does good UX achieve?

Higher benefit

Users perceive an application, service or platform with a good UX as more useful and usable than others with lower UX ratings.

Higher revenue

In fact, a good UX results in increased productivity, lower training costs and lower costs for 1st level support.

Higher loyalty

With good UX, users develop a higher acceptance of new functions or services, for example. These are easier to “learn” and less prone to errors during use.

Higher usage

A mild form of conditioning: an application, service or platform that is easy and pleasant to use is used willingly and therefore more frequently.

Talking is silver, projects are golden

KPMG

Efficiency gains of 30 to 40 % – a perfectly coordinated, proprietary work tool makes it possible to turn the vision into a product

How we managed our biggest project to date and brought a vision to life through a structured approach and skill.

Details

Magenta TV

A new VoD portal with live content in five months – it wasn't just the content that was sporty here

When revising the Magenta Sport TV app, speed was of the essence. You can read here which method improved our workflow to create a personalized sports experience.

Details

David Systems

Development of a long-term UX maturity level, that is constantly improving

We support the DAVID Systems team with coaching, knowledge transfer and new UX processes for sustainably better - and innovative - services.

Details

Astro

Consideration of specific usage requirements on the Asian market

Individualization in the app ensures personal relevance with functions and design that are tailored to the needs of Asian users.

Details

What our customers
say about us ...

“We have held a number of innovation and ideation workshops with coeno, all of which have been very successful, and in working with the coeno team I appreciate the creative, goal-oriented way of working, the quality of craftsmanship and the down-to-earth approach, no matter how hip the topic.”

Ralph Karliczek, Director Product Architecture & Future Technologies
Sky Product & Digital Innovation

"The approach of first doing a UX review of our software, then checking the results for feasibility with our team - a necessary step with our aged Windows client - and working out the optimization within this framework is a really good approach for us. We are very satisfied with the results."

Roland Eschner, Managing Director Sales & Marketing

“We were looking for UX experts for our project. Coeno put the existing concepts to the test. With their professional input, they managed to inspire all stakeholders in the project, but above all our customers.”

Josef Müller, Online Marketing & Content Manager
Omnicare pharma gmbh

“Right from the quotation phase, it was clear that coeno listens to its customers. During implementation, coeno contributed many creative ideas and a wealth of experience and always coordinated closely with us. This contributed significantly to the successful completion of the project. Flexibility, fast response times and a very pleasant working atmosphere rounded off the positive experience.”

dr. rudolf freytag, ceo
siemens technology accelerator gmbh

We deliver UX that excites.

20 years of experience

For 20 years, we have been helping companies to resolve the unconscious conflict of objectives between technical requirements, business necessities and user needs.

Certified knowledge

We are certified usability engineers with outstanding UX know-how. Our methods make success measurable.

Hands-on partner

We provide our customers with a permanent, reliable team to meet their requirements. Our UX strategists, UI designers and coaches provide hands-on support for what is important to you.

Industry-independent

With the experience gained from hundreds of projects, we offer cross-industry expertise and industry-independent methods that quickly bring your projects to a successful conclusion.

And we're pretty sympathetic too.

UX Deep Dives

UX Power Days or Lean UX - what's the better approach?

UX Power Days or Lean UX - what is better suited to quickly come up with solutions for new digital products. Answer in short: it always depeends.

Details

The importance of aesthetics for UX - A quantitative comparison of the user experience of Netflix, Amazon Prime Video and Disney+

In the area of aesthetics, Netflix receives the highest scores (mean: 1.57). Amazon Prime (1.08) and Disney+ (0.97) are clearly behind. Why?

Details

Is dependability the determining factor? - A quantitative comparison of the user experience of Netflix, Amazon Prime Video and Disney+

In the area of dependability, Amazon Prime Video scores the best with a mean value of 1.68. Why is that and how are Netflix and Disney+ rated?

Details

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Would you like to get to know us, find out more about our services or have a question? You can contact us via the e-mail address or telephone number provided. E-mail messages will be forwarded to Bettina Streit. We will usually deal with your request within the next two working days. Of course, we will treat all your information confidentially.

Bettina Streit

Managing Director & Usability Engineer‍