Managing Director & Usability Engineer
I have been in the online business since 1997, first working for various online agencies as an intern, screen designer, project manager, head of creation and head of consulting and since 2002 as a freelancer. As one of the two founders, managing directors and owners of coeno, I still try to keep one foot in the project work. I simply enjoy working together with our customers to optimise the user experience of their products and to support organisations in sharpening their focus on the topic of customer and user experience. As a certified usability engineer, I have zero tolerance for poor usability and am a great advocate of involving users in the requirements process.