Managing Director & Usability Engineer

Markus Kugler

I have been in the online business since 1997, first working for various online agencies as an intern, screen designer, project manager, head of creation and head of consulting and since 2002 as a freelancer. As one of the two founders, managing directors and owners of coeno, I still try to keep one foot in the project work. I simply enjoy working together with our customers to optimise the user experience of their products and to support organisations in sharpening their focus on the topic of customer and user experience. As a certified usability engineer, I have zero tolerance for poor usability and am a great advocate of involving users in the requirements process.

Weiterbildung und co.

Und sonst so?

Neben Projekten legen wir viel Wert auf Weiterbildung.

No value without benefit: What a good UX and a strong value proposition have in common

We're familiar with good user experiences and UX methods. This knowledge helps us a lot in finding a strong value proposition for every product or service.

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Innovation and Ideation Workshop: Interdisciplinarity rocks!

This blog article is a field report on how we apply our methodological knowledge in various creative and meeting methods to generate innovation.

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The fear of the user

Why we in Germany are still not listening to the user when developing digital products. A polemic from the perspective of Managing Director Markus Kugler.

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Photos of the teammember

Markus in numbers


years of UX