Wrong tester = wrong feedback – no matter how good the test otherwise is
Segmentation by experience delivers richer insights than demographics
Professional recruitment saves the internal team significant time
Targeted feedback per user group (pro / intermediate / beginner)
Access to real users with relevant experience and knowledge
Who tests is just as important as what is tested. We define concrete user segments based on task knowledge, usage frequency, and experience level – not age or gender – and can support or fully take over recruitment.
Typical statements